Major industry players such as Accenture, IBM and HP have been using a distributed service delivery model for many years. This has allowed them to win large, long-term business based upon three basic elements: They quickly assemble the required technical skills regardless of the customer location. They provide a competitive price by blending lower-cost remote resources with a higher-cost local delivery team. They spend a lot of money positioning themselves as "global players" and that their customers need this global capability. While Accenture, IBM and HP have built their own offshore delivery organisations, many larger domestic IT service firms have chosen instead to "partner" with offsho
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